Students will engage in a simulated work environment to build their business communications skills. It will cover working with theories of communication within business environments, as well as working with style guides, customer or client interactions and managing challenging communication situations.

Learning outcomes

After successful completion of this unit, students will be able to:
1. Explain why effective communication is important in a business environments;
2. Apply theories and observations of verbal communication to real-world communication challenges;
3. Apply theories and observations of written communication to real-world business communication examples; and
4. Create appropriate business presentations that use written, verbal and nonverbal communication techniques effectively.

Graduate attributes

1. UC graduates are professional - employ up-to-date and relevant knowledge and skills
1. UC graduates are professional - communicate effectively
1. UC graduates are professional - use creativity, critical thinking, analysis and research skills to solve theoretical and real-world problems
1. UC graduates are professional - take pride in their professional and personal integrity
2. UC graduates are global citizens - think globally about issues in their profession
2. UC graduates are global citizens - communicate effectively in diverse cultural and social settings
2. UC graduates are global citizens - behave ethically and sustainably in their professional and personal lives
3. UC graduates are lifelong learners - reflect on their own practice, updating and adapting their knowledge and skills for continual professional and academic development
3. UC graduates are lifelong learners - evaluate and adopt new technology

Skills development

In this unit, you will engage in a simulated work environment to build your business communications skills. It will include working with theories of communication, crisis communication, and different types of business communication, as well as the some aspects of critical analysis and presentation skills. 

Prerequisites

None.

Corequisites

None.

Incompatible units

9527 Management Communication.

Equivalent units

None.

Assumed knowledge

None.